Customer Care and Billing (water billing)
With the Customer Care and Billing (CCB) you can manage the entire process involved in the procedure of servicing and in the calculation and billing of customers. It automates the customer care, billing, meter readings, collections and other procedures of organizations that offer utility services. This means it is based on existing procedures but with added bonus of greater efficiency and accuracy.
Discover the power of Ylatis-CCB
✔ Multiple Regions/ MultiPeriod/ Multi-Tariffs and Multi-Ranking
✔ Compatible with Government Standards
✔ Point of Sale System
✔ Meter Readings using Hand Held Computers
✔ Installation/Connection
✔ Cuts/Disconnections
✔ Sewage Fees
✔ Imposed Penalties
✔ Unaccounted Water Consumption
✔ Interfaces with Payment Points e.g. banks
✔ Interface with GIS / Document Management Systems
✔ Internet Access
✔ Statistic Analysis
✔ Dynamic Report Generation
SECURITY
The system itself is highly secure and is governed by hierarchical security system.
FLEXIBILITY
The system is highly versatile due to it being fully parameterised. This combined with an integrated registry of installations and consumers facilitates great flexibility for you to search for any information requested.
USABILITY
The CCB offers you easy to use software, which means data, can be kept up to date and accurate. This helps improve the response times helping you better serve your customers.